Legal

Privacy Policy

This Privacy Policy explains how Job Pronto collects, uses, shares, and protects personal data when you use the interview-practice and application-dashboard service.

Effective date: June 19, 2026

Who we are

Job Pronto is the controller for the personal data described in this Privacy Policy.

You can contact us about privacy or data protection requests at support@jobpronto.app.

What we collect

Account information, such as your email address, profile name, preferred language, avatar, authentication metadata, and account settings.
Interview practice content, such as your CV, job description text or links, role and company details, interview settings, generated questions, voice playback files, answer audio, transcripts, readiness scores, answer-level feedback, and feedback reports.
Application dashboard content, such as companies, positions, job description links or snapshots, application statuses, company research, job-match summaries, readiness summaries, and standout guidance.
Billing and subscription records, such as Stripe customer and subscription identifiers, plan, billing interval, subscription status, current billing period, and interview-credit usage. Job Pronto does not store full payment card details.
Usage, diagnostics, and security information, such as server logs, internal analytics events, API usage events, browser or device information sent with requests, page and feature usage, error details, and fraud or abuse prevention signals.
Messages you send us, including support requests, data rights requests, and related correspondence.

Age limit

Job Pronto is not intended for people under 16. If you believe someone under 16 has provided personal data to Job Pronto, contact us at support@jobpronto.app and we will take appropriate steps.

How we use personal data

To create and secure your account, keep you signed in, and provide account settings.
To provide the interview-practice service, including parsing CVs and job descriptions, generating questions, producing voice playback, transcribing answers, and generating feedback.
To provide the application dashboard, including saved applications, company research, job-match summaries, and standout guidance.
To process subscriptions, enforce plan limits, manage interview credits, and support billing through Stripe.
To monitor reliability, debug failures, estimate provider costs, prevent abuse, and keep the service secure.
To respond to support messages, data protection requests, and legal obligations.
To improve the product in a privacy-aware way, including by reviewing aggregate usage patterns and operational metrics.

Purposes and legal bases

Account, authentication, profile, and language settings: we process this data to create and secure your account, keep you signed in, and provide account settings. We rely mainly on contract necessity, with legal obligations and legitimate interests where needed for security, compliance, and fraud prevention.
CV and job-description parsing, interview settings, generated questions, voice playback, answer transcription, and feedback reports: we process this data to provide the interview-practice service you request. We rely mainly on contract necessity.
Application dashboard, company research, job-match summaries, readiness summaries, and standout guidance: we process this data to organize your applications and prepare role-specific practice materials. We rely mainly on contract necessity.
Billing, subscriptions, customer portal, plan limits, and interview credits: we process this data to manage paid plans and enforce usage limits. We rely on contract necessity and legal obligations for tax, accounting, payment, and compliance records.
Security, abuse prevention, diagnostics, logs, reliability, and provider-cost monitoring: we process limited operational data to keep Job Pronto secure and reliable. We rely on legitimate interests and legal obligations where applicable.
Product analytics and operational monitoring: where configured, we use limited analytics to understand product usage and service health. We rely on legitimate interests or consent where required by law for a specific technology or optional purpose.
Support messages, privacy requests, complaints, disputes, and legal requests: we process this data to respond to you, protect rights, and meet legal obligations. We rely on contract necessity, legitimate interests, and legal obligations as applicable.

AI, voice, transcripts, and scoring

Job Pronto uses AI providers to generate practice questions, company research, summaries, standout guidance, and feedback. To do this, we may send relevant CV, job-description, role, company, interview setting, generated question, answer transcript, and prior practice context to AI providers.

Job Pronto uses OpenAI to transcribe answer audio and ElevenLabs to create voice playback for practice questions, introductions, and closing messages. Your answer audio and transcripts are used to create transcript-based feedback.

Readiness scores, job-match scores, answer-level scores, strengths, improvement areas, and next steps are coaching aids for interview preparation. They are not hiring decisions, they are not sent to employers by Job Pronto, and they do not produce legal or similarly significant effects about you.

Sensitive and special category information

Job Pronto does not require health, ethnicity, religious, political, biometric, union, sex-life, sexual-orientation, or similar special category information to use the service. Please do not include unnecessary sensitive information in CVs, job descriptions, recorded answers, transcripts, or support messages.

If you choose to include sensitive information because it is relevant to your interview practice, we may process it as part of providing the service you requested, including by sending the relevant content to service providers where needed to provide that service.

International transfers

Job Pronto is based in Switzerland, but some providers may process personal data outside Switzerland, the European Union, or the European Economic Area. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent contractual and technical protections. The countries, subprocessors, and safeguards can vary by provider and service configuration.

Retention

Account, profile, application, practice-session, CV, audio, transcript, readiness, job-match, and feedback data are kept while your account is active or until they are deleted, requested for deletion, or no longer needed for the service, unless a longer period is needed for legal, security, accounting, dispute, or compliance reasons.
Billing, subscription, payment, tax, and accounting records are kept for as long as required or permitted for legal, tax, accounting, audit, dispute, and compliance purposes.
Security, diagnostic, analytics, support, rights-request, and operational records are kept only as long as reasonably needed for reliability, security, support, rights handling, disputes, compliance, and product operations.
Deletion from backups, logs, and service-provider systems may take additional time under backup cycles, technical safeguards, and processor retention rules.
You can delete your account from Profile settings or request deletion by contacting support@jobpronto.app. If you have an active paid subscription, you can choose to delete the account immediately or schedule deletion for the end of the paid billing period. Deleting your account does not refund the current Stripe billing period; the subscription is set not to renew.
We may retain limited information where required by law or necessary to protect rights, security, accounting, tax, dispute, or compliance records.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, withdraw consent where consent is the legal basis, and receive a portable copy of personal data you provided.

To exercise these rights, email support@jobpronto.app. We may need to verify your identity before acting on a request, and some rights may be limited by legal obligations, security needs, billing records, pending end-of-period account deletion, or the rights of others. If you are in the EU or EEA, you also have the right to lodge a complaint with your local supervisory authority. In Portugal, the supervisory authority is the CNPD.

Cookies and local storage

Job Pronto uses cookies and similar browser storage that are necessary for authentication, security, language preferences, and normal product operation. Optional analytics or operational monitoring may also use limited identifiers where configured. If we introduce non-essential marketing or tracking cookies, we will request consent where required.

Security

We use technical and organizational measures designed to protect personal data, including authenticated access controls, row-level data access policies, private storage buckets for user files, and limited provider metadata. No internet service can guarantee perfect security, so please use a strong password and contact us if you believe your account or data may be at risk.

Changes to this policy

We may update this Privacy Policy as Job Pronto changes or legal requirements evolve. When we make material changes, we will update the effective date and take reasonable steps to notify users where required.